Delkin Blog

From smart TVs to high-end espresso makers, most products sold today that require multi-step operations and troubleshooting guidance must have a product manual included. Customers rely on product manuals to set up their new purchases, configure the settings, become familiar with the components, and troubleshoot problems when they occur. But if your company is still relying on printed, brochure-style product manuals, you could be lagging behind the times. There are a number of compelling reasons to switch to flash storage for product manuals.

Compelling Reasons to Store Product Manuals on Flash Drives

Customers are often pleasantly surprised to find that the product manual is on a flash storage device, rather than on a brochure-style product. Upgrading to product manual flash storage is a clever form of post-purchase marketing that serves to solidify brand awareness and encourage customer loyalty. It completes the sales funnel by helping customers feel positive about their purchase, and consequently it may reduce return rates and enhance customer retention.

When a product manual is stored on a USB flash drive, it can be made more interactive. Customers are able to easily navigate the manual using clickable links on the table of contents, enabling them to find what they are looking for more quickly and reduce frustration. Essentially, a digital product manual is a type of proactive tech support.

A Look at Delkin’s Rugged USB Flash Drives

Delkin’s industrial USB drives are the perfect product manual flash storage solution for all sorts of companies. They are versatile, as they are compliant with USB 2.0 and 1.1 standards. Most product manuals will not require a substantial amount of storage capacity. The lowest capacity available for a USB drive is 128 MB, but models with a capacity of up to 32 GB are also available. To keep your customers satisfied with speed of access and use, read/write speeds of up to 32/30 MB/s are available.

Like our other flash storage solutions, our USB flash drives are fully customizable with your company’s logo and brand image. Custom conformal coating, case colors, pad printing, serialization, and settings are available. In addition, the USB drives feature a locked BOM to ensure long-term compatibility.

Industrial USB drives are just one of the many flash storage solutions designed and manufactured by Delkin. We work closely with project engineers and OEMs to deliver rugged, high-capacity storage solutions, including solid state drives (SSDs), microSD units, and CompactFlash (CF) cards. Contact our team today to discuss your company’s product manual flash storage needs.

ORDER DELKIN INDUSTRIAL FLASH STORAGE TODAY through our distribution partner Newark.