Delkin Blog

Field application engineers, or FAEs, need parts vendors they can rely on in order to build the kinds of devices they want to create. At Delkin, we understand the crucial role that FAE support plays in application development and maintenance. Our team is focused on providing the kind of help and guidance necessary to let FAEs focus on what they do best. With our help, you can design applications with confidence, knowing that that the products you’re creating and putting out into the field will be effective and reliable. Here is a look at the kind of FAE support we offer at Delkin.

Pre-Launch Support

When your application is in development, everything is about making sure it works as expected and as efficiently as possible. When you’re an engineer for industrial applications, this is all the more crucial. Delkin can help in a variety of ways before your application is even ready to enter the field.

One advantage of working with Delkin for your embedded storage needs is our range of options. We offer a comprehensive selection of proven, embedded memory products in industrial grade formats and a variety of capacities, allowing you to find the right fit for your device. Additionally, we offer extensive options for customizations, as well as customized testing. If you’re unsure how a particular storage device will work in your application under real-world operating conditions, our team can help with testing, so you can be sure you’re building around the right memory solution for your needs and budget.

Ongoing FAE Support

Once your application has launched, the team at Delkin can help keep it working as intended. If you experience unanticipated failures, we can go back to customized testing with you to determine if there are factors involving the usage, environment, or memory that are contributing to the problem, and then determine how to fix it.

We can also help you with managing the lifespan of the memory in your application, so you can effectively plan for when you will need to make replacements. Understanding the expected lifespan of your memory devices will help you prevent unexpected device failures and maximize the uptime of your application. Additionally, you can rely on the fact that none of our industrial memory devices will be redesigned without the issuing of a new product number, so you won’t have to worry about compatibility issues when you replace the memory.

For more information about FAE support from Delkin, contact us today. We’re happy to answer your questions and help you make informed decisions about your embedded memory needs.

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